Shipping policy
Processing Time Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Destinations We ship worldwide. Shipping rates and estimated delivery times vary by destination.
Estimated Delivery Times
- United States: 7–15 business days
- Europe: 10–20 business days
- Asia Pacific: 7–14 business days
- Rest of World: 14–30 business days
Note: These are estimates only. Actual delivery times may vary due to carrier delays, customs processing, or events beyond our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. Free shipping promotions, when available, will be displayed at checkout.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order via the carrier's website or through our Track123 tracking page.
Customs, Duties & Import Taxes International orders may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are the buyer's responsibility and are not included in our product prices or shipping fees. We are not responsible for delays caused by customs processing.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us at info@alchemyride.com within 48 hours of the expected delivery date with your order number and supporting photos/videos.